JOHN PHILEMON ILEMONA

Provided comprehensive executive assistant support and technical assistance, guiding clients through complex application and visa processes to ensure successful outcomes and operational efficiency.

• Delivered detailed executive assistance, including calendaring, correspondence, and travel arrangements, significantly enhancing executive productivity and workflow.
• Guided a high volume of clients through international application and visa processes, consistently updating statuses to maintain high client satisfaction and transparency.
• Conducted in-depth technical research and sourced higher education information for institutions in Europe and the US, providing critical data for informed client decisions.
• Organized and managed webinars, virtual files, and high-level reports, improving information accessibility and supporting advisors in preparing client profiles and project timelines.
• Managed and processed student registrations and payments across project management tools like Trello, ensuring data integrity and streamlined financial operations.

Developed and implemented goal-oriented mathematics lesson plans for junior secondary students, fostering a collaborative learning environment.

• Designed and executed goal-oriented lesson plans for junior secondary mathematics students, enhancing comprehension and academic performance.
• Fostered a collaborative learning environment by actively participating in team meetings and meticulously documenting student progress towards educational milestones.

Managed sales operations and business development initiatives, securing new clients and expanding existing accounts.

• Organized and executed sales visits, delivering compelling product demonstrations that resulted in establishing new business connections.
• Achieved a 10% increase in sales by maintaining meticulous records, negotiating contracts, and strategically expanding existing client accounts.

Oversaw warehouse operations and inventory management, ensuring compliance and optimizing stock levels.

• Monitored and reconciled inventory data, ensuring compliance with established policies and procedures to maintain accurate stock records.
• Achieved a 5% reduction in stock-outs and overstock by accurately tracking and issuing inventory and meticulously examining incoming supplies for discrepancies.

Developed and optimized engaging content for social media and web platforms, enhancing brand visibility and audience engagement.

• Developed engaging content for social media platforms, aligning with brand voice and strategy to increase online presence.
• Produced accurate and timely reports for on-air content, effectively managing online conversations and community engagement.
• Collaborated with marketing and design teams to create, edit, and proofread site content, ensuring SEO optimization and improved web visibility.